Please email us at CustomerService@thekinkypeach.com
Or fill out our Contact Form
FREE USA SHIPPING FOR $100+ ORDERS
It is very important to me that you are happy & satisfied with your order! If you're not pleased with your purchase, email me within 14 days from the date you received your package. I will either send a replacement, exchange the item, or give store credit (minus shipping costs).
To be eligible for a return, your item must be unworn, unaltered, unwashed and in the same condition that you received it.
Additionally, custom orders, gift cards, and downloadable products are non-returnable.
Exchanges (if applicable)
We only replace items if they are defective or arrived damaged. Exchanges will vary case by case for items that require a size change.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive store credit, the cost of return shipping will be deducted from your store credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. I cannot guarantee that I will receive your returned item.